Sending mobile phones in the post

Mobile phones or smart phones, pretty much everyone has one or the other in today’s world – some of us actually have two - with over 90% of UK adults owning or using one and almost 20% of us living in a mobile-only household without a landline at all!

Thanks to most phone contracts with a two or three year lifespan, most of us can’t wait to get our hands on the latest model as soon as we can, affording us the opportunity to sell our old ones via eBay or other online marketplaces.  

This also means there are many bargains to be had when looking for a second hand phone, if you don’t want to be tied into a long commitment, or perhaps just want a phone that’s more affordable and can be owned outright. Sometimes, a new phone can become faulty or gets damaged and needs to be sent off for repair.

Either way, when sending a mobile phone anywhere, you’ll want to make sure it reaches its destination safely and in good condition. So while sending a mobile phone through the post isn’t without its challenges, it might not be quite the task you think it’ll be – with a little thought and effort, you can ship a mobile phone with ipostparcels – read the below for help and guidance on how best to do it.

Can I send a mobile phone within the UK by post?

Yes, ipostparcels will carry mobile phones through their UK and RoI network. With adequate cover and sensible packaging to guard against damage, you can send mobiles quite safely through the post.

What does it cost to send a mobile phone in the mail?

Most mobile phones with their standard chargers and accessories plus sufficient packagingshould comply with our XS parcel delivery option – weighing up to 2kg and with max measurements of 20cm x 20cm x 20cm – with prices starting at £4.99 using our next day service.

Our parcel prices are calculated by volumetric weight; i.e. its length x width x height in centimetres (cm) divided by 5000. All you have to do is enter the correct weight and dimensions of your parcel into our quick quote or booking form and we’ll work it all out for you.

How much will it cost for liability cover on a mobile phone sent by courier?

We strongly suggest you consider the extended liability options available to you when sending items of value such as mobile phones through the ipostparcels network.

Our default (free) liability option is up to the value of £25 as most of the parcels going through our delivery services are of low value.

A mobile phone however, is likely to have a higher value than this - so you need to ensure you select extended liability to cover the value of the phone. See our full terms and conditions here for more information about consignment liability and cover options.

Can I send a mobile phone internationally?

There are a number of countries where sending batteries is prohibited entirely and others where they can be shipped, but not inside the phone (or other similar device) itself. As the sender, it’s your responsibility to find out what can and can’t be sent to the destination country – check the Customs information for the country you’re posting to and take a look at our specific international pages for further information. 

Packaging mobile phones for posting - 5 simple steps!

As you’d expect, packaging your mobile phone securely will be instrumental to having it arrive safely and intact. We have plenty of packaging advice for UK and international delivery for all kinds of parcels – with mobile phone specific guidance below:

Step 1: Preferably, use the original box the phone came in when new and pack your mobile phone as it was when you received it. If you don’t have the box anymore, wrap up the phone with at least 2cm of bubble wrap and find a box similar to the original. Use plenty of tape along all of the boxes seams and any flaps

Step 2:  You’ll need a second, slightly larger box to place your phone into before you send it. Pack the bottom of the larger box with a couple of inches of bubble wrap or packaging chips to make a ‘bed’ for your phone box to sit on

Step 3: Fill any remaining space around the inner box with packaging chips or other suitable filling and make sure it cannot touch the walls of the outer box. Don’t be shy - give it a shake to test it – nothing inside should be able to move

Step 4: If it’s not already inside the original phone box packaging, wrap the phone charger (and any other accessories) separately in bubble wrap, secure it with tape and put it in with the phone box

Step 5: Secure the outer box with plenty of tape; run a several layers of packaging tape down the main folds and edges of the box , then again in a cross pattern

Note also that black outer packaging should not be used to wrap your parcel as it cannot be processed automatically by our sortation machines,resulting in your international parcel being returned and domestic parcels being delayed.

Remember! We always recommend taking the time and making the effort to prepare your items well, ready for shipping. If the packaging used for your parcel is not suitable or sufficient, your goods at risk of being damaged or lost and you may not be able to claim compensation if the packaging doesn’t comply with our guidelines.

Related content:

How to protect items in transit
Large and heavy parcel delivery
Sending electrical products in the post
Packaging parcels for international delivery
International restricted and prohibited items
How to send a fragile item without getting it broken

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ipostparcels have the cheapest next day delivery prices in the UK from 2 - 25kg. See price comparison prices here. * £1.99 (ex VAT) from price based on a next day XS parcel size with a UK depot drop off and UK depot collection service. Delivery to Northern Ireland, Ireland, The British Isles, The Highlands, Islands and parts of Scotland operate on a 1-3 day delivery service and incur additional costs. £7.74 (ex VAT) price based on a parcel weight of up to 25kg (50cm x 50cm x 50cm) on a UK depot drop off and economy delivery service to Germany, Belgium, Netherlands, Luxembourg or Austria. All prices quoted on content pages (outside of the quick quote and booking form) will be based on the depot drop off discounted price for UK deliveries and on a 0.5kg parcel with dimensions of 10cm x 10cm x 10cm for all international air countries. The size and weight of your parcel affects the price you will pay so it’s important to weigh and measure your parcel correctly to ensure your parcel arrives on time without any delays. Use our quick quote for all pricing options. If you do not select the "signature required" delivery option, UKMail will not be liable should your items be subsequently lost or damaged after the delivery (see clause 5.2.2 of the Terms & Conditions). We define a "Parcel" as a package with dimensions up to 80cm x 80cm x 80cm or up to 120cm x 50cm x 50cm or up to 140cm x 35cm x 35cm.

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