There are a number of goods not suitable to be sent across the ipostparcels service for both UK and International delivery – as well as country-specific items that are not permitted into some overseas destinations. It’s very important that you check these lists of restricted and prohibited items to ensure your parcel is delivered without cancellation, delay, seizure or return to you; as the sender, you are responsible for making sure only allowed items are sent through our network. 

 

Restricted and Prohibited items


It is the policy of ipostparcels not to carry any Dangerous Goods, Prohibited or Restricted Items or Valuable items. 

Dangerous Goods -  Anything considered hazardous such as acids, chemicals and certain other substances or articles that can pose a hazard to the health and safety of people or may cause damage to property or the environment (in the event of a leak or spillage). For example any hazardous items specified in the United Nations Recommendations on the Transport of Dangerous Goods (“UNRTDG”).

Prohibited or Restricted Goods - Items  not permitted by national or international law, rule or regulation. These include firearms, weapons, explosives and munitions (including but not limited to replicas, imitations and blank firing pistols), animals, animal parts, livestock, insects, tobacco or tobacco products, and any items the carriage of which could be breaking laws or rules in any country over which the consignment travels.

Valuable Goods - Any goods of high value such as bullion, cashiers or travellers cheques, currency, money orders, negotiable instruments in bearer form, credit or debit cards, important documents (including passports, tenders, share and option certificates) stamps, antiques, unprotected furniture, precious stones or metals, artwork, jewellery or valuable items of wear (including occasional wear) designer items (including clothing, watches, shoes and handbags). Precious stones or metals.

All items listed below (or any item similar in description or content) cannot be carried under any circumstances by ipostparcels.com. Any person sending such items may have their order cancelled without notice or refund. 

This list is not exhaustive; it exists as a rough guide only. Please check our terms and conditions for more accuracy or get in touch with us.

 

Animals / animal parts / livestock and insects

   
Artwork and works of art
   

Biological samples

   

Car body panels / bumpers / car seats / air bags / batteries / windows

   
Credit / debit cards
   
Currency / gift vouchers / travellers cheques / money orders / negotiable instruments in bearer form
   

Dangerous goods

   
Designer goods (including handbags / footwear / clothing / watches / jewellery)
   
Drugs (including prescription drugs)
   

Firearms including replicas and imitations

   

Fire extinguishers

   
Inks & Toners
   
Important documents (i.e. passports / tenders / share option certificates etc.)
   
Paint
   
Precious metals and stones (i.e. Gold, Silver, Diamonds etc.)
   
Stamps
   
Unprotected Furniture (assembled i.e. sofas / wardrobes / tables)
   

Goods over our maximum dimension limits

   

Hazardous goods

   

Human remains

   

Infectious substances

   

Lighter fluid and matches

   
Medicines (including over the counter)
   

Tobacco or tobacco products

   

Weapons / explosives / munitions (including but not limited to replicas, imitations and blank firing pistols)

   

White goods (fridges/freezers, washing machines etc.)

 

Items unsuitable for carriage


It is your responsibility to ensure that your items do not contain anything which could be termed as unsuitable for carriage. Any cover provided by us (either standard or extended contents cover) may be invalidated, and if your parcel causes damage to the parcels of other senders, we may recover the costs of repairing such damage from you.

For your convenience, we have set out a brief description of what we mean by breakable goods below, but you should always read our terms and conditions before sending your parcel.

Breakable Goods - All items are technically breakable however, there are some that are much more fragile to transport than others. "Breakable goods" include; glass, china, ceramics, pottery, stoneware, fossils, works of art and televisions whose screen size exceeds 37 inches, items which are made from, or consist of rock (whether igneous, metamorphic, sedimentary or otherwise)

 

Ceramics (including pottery / china / stoneware / marble etc.)

   

Fossils

   
Items which are made from, or consist of rock (whether igneous, metamorphic, sedimentary or otherwise)
   

Glass (including mirrors / light bulbs etc.)

   

Televisions or other electronic graphical display equipment with screen size exceeding 37 inches

   

 

Non Compensation Items


ipostparcels will not compensate for any items deemed as Dangerous, Prohibited, Restricted, Valuable or Breakable. In addition, no compensation will be given for shipments containing; alcoholic beverages, food, perishables, liquids or flora,  unless ipostparcels have agreed in writing that they will cover the shipments .

 

Alcoholic beverages

   

Foodstuffs

   

Liquids

   

Perishable goods

   

Plants

   

 

Tips to International parcel delivery success:


  • Weigh your parcel in kilograms.
  • Print off all labels and paperwork.
  • Complete the customs declaration forms.
  • Check the country's individual custom and tax laws
  • Measure the size of your parcel in cm (length, width and height).
  • Make sure you're not sending anything that may be a prohibited item (check the full list above).
  • If sending multiple items in one order, make sure you list them all, including a description and the value.
 
 
If you’re sending a parcel within the UK, you should also read our UK prohibited items list.

 

Related content:

How to complete a commercial invoice
How to complete an international invoice
How to package parcels for international delivery
Understanding taxes and duties for international delivery
What’s the difference between restricted and prohibited items?


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