Prohibited Items

Prohibited items - UK

There are a number of types of goods that are not permitted through the ipostparcels service. These include:
  • Breakable goods
  • Valuable goods
  • Dangerous goods
  • Restricted goods
It is the policy of ipostparcels not to carry perishable items, liquids (including alcoholic beverages), paint and inks (excluding printer cartridges) plants, prescription drugs and medicines.  The below image outlines prohibited items when sending in the UK:
IMPORTANT: This list is not exhaustive; it exists as a rough guide only. Please check our terms and conditions for more accuracy.
  • Animals / animal parts / livestock and insects
  • Biological samples
  • Car body panels / bumpers / car seats / airbags / batteries / windows / windscreens
  • Dangerous goods
  • Firearms including replicas and imitations
  • Fire extinguishers
  • Goods over our maximum dimension limits
  • Hazardous goods
  • Human remains
  • Infectious substances
  • Lighter fluid and matches
  • Tobacco or tobacco products
  • Weapons / explosives / munitions (including but not limited to replicas, imitations and blank firing pistols)
  • White goods (fridges/freezers, washing machines etc.)
Please also note: There are also import restrictions to consider when shipping international parcels.
The ipostparcels service is not suitable for the carriage of breakable or valuable goods, and we do not carry dangerous or restricted goods. It is, therefore, your responsibility to ensure that your items do not contain anything which could be termed as such. If your parcel contains anything that could fall into the above categories, any cover provided by us (either standard or extended liability) may be invalidated, and if your parcel causes damage to the parcels of other senders, we may recover the costs of repairing such damage from you.
For your convenience, we have set out brief descriptions of what we mean by breakable, valuable, dangerous or restricted goods below but you should always read our terms and conditions before sending your parcel.

Breakable goods

All items are technically breakable however, there are some that are much more fragile to transport than others. "Breakable goods" include glass, china, ceramics, pottery, stoneware, fossils, works of art and televisions whose screen size exceeds 37 inches.

Valuable goods

"Valuable goods" means any goods of high value such as bullion, cashiers or travellers cheques, currency, money orders, negotiable instruments in bearer form, credit or debit cards, important documents (including passports, tenders, share and option certificates) stamps, antiques, unprotected furniture, precious stones or metals, artwork, jewellery or valuable items of wear (including occasional wear) and designer items (including clothing, watches, shoes and handbags).

Dangerous goods

"Dangerous goods" is anything considered hazardous such as acids, chemicals and certain other substances or articles that can pose a hazard to the health and safety of people or may cause damage to property or the environment (in the event of a leak or spillage). For example any hazardous items specified in the United Nations Recommendations on the Transport of Dangerous Goods (“UNRTDG”).

Restricted goods

"Restricted goods" are those not permitted by national or international law, rule or regulation. These include firearms, weapons, explosives and munitions (including but not limited to replicas, imitations and blank firing pistols), animals, animal parts, livestock, insects, tobacco or tobacco products, and any items the carriage of which could be breaking laws or rules in any country over which the consignment travels.
All items classed as restricted goods (or any item similar in description or content) cannot be carried under any circumstances by ipostparcels. Any person sending such items may have their order cancelled without notice or refund.

No compensation items

The below-listed items are unsuitable for carriage in our network and as such can only be carried on a no compensation basis. If such items are dispatched with the goods will travel at the risk of the sender and compensation will not be made should loss or damage be incurred.
  • Alcoholic beverages
  • Artwork and works of art
  • Bullion
  • Credit / debit cards
  • Currency / gift vouchers / travellers cheques / money orders / negotiable instruments in bearer form
  • Ceramics (including pottery / china / stoneware / marble etc.)
  • Designer goods (including handbags / footwear / clothing / watches / jewellery)
  • Drugs (including prescription drugs)
  • Foodstuffs
  • Fossils
  • Furniture (assembled i.e. sofas / wardrobes / tables)
  • Glass (including mirrors / light bulbs etc.)
  • Inks and toners
  • Important documents (i.e. passports / tenders / share option certificates etc.)
  • Liquids
  • Medicines (including over the counter medicines)
  • Paint
  • Perishable Goods
  • Plants
  • Precious metals and precious stones (i.e. gold, silver, diamonds etc.)
  • Stamps
  • Televisions or other electronic graphical display equipment with screen size exceeding 37 inches
If you’re sending a parcel abroad, you should also read our international prohibited items list.

Related information:

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ipostparcels have the cheapest next day delivery prices in the UK from 2 - 25kg. See price comparison prices here. * £1.99 (ex VAT) from price based on a next day XS parcel size with a UK depot drop off and UK depot collection service. Delivery to Northern Ireland, Ireland, The British Isles, The Highlands, Islands and parts of Scotland operate on a 1-3 day delivery service and incur additional costs. £7.74 (ex VAT) price based on a parcel weight of up to 25kg (50cm x 50cm x 50cm) on a UK depot drop off and economy delivery service to Germany, Belgium, Netherlands, Luxembourg or Austria. All prices quoted on content pages (outside of the quick quote and booking form) will be based on the depot drop off discounted price for UK deliveries and on a 0.5kg parcel with dimensions of 10cm x 10cm x 10cm for all international air countries. The size and weight of your parcel affects the price you will pay so it’s important to weigh and measure your parcel correctly to ensure your parcel arrives on time without any delays. Use our quick quote for all pricing options. If you do not select the "signature required" delivery option, UKMail will not be liable should your items be subsequently lost or damaged after the delivery (see clause 5.2.2 of the Terms & Conditions). We define a "Parcel" as a package with dimensions up to 80cm x 80cm x 80cm or up to 120cm x 50cm x 50cm or up to 140cm x 35cm x 35cm.

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