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The below listed items are unsuitable for carriage in our network and as such can only be carried on a no compensation basis. If such items are dispatched with ipostparcels.com the goods will travel at the risk of the sender and compensation will not be made should loss or damage be incurred.
International packages shipped through ipostparcels must be accompanied by the appropriate customs documentation. Where required we will generate these documents for you from the information you provide on the booking form.
These documents are very important because they are required by border control agencies to allow your goods to pass through customs.
It is your responsibility to make sure these documents are accurately completed, signed and attached properly to your parcel. Take extra care when filling in the customs declaration. It must be accurate. A mistake may cause your package to be delayed and could result in additional customs charges.
After you have paid you will need to print your labels and the required customs documents, we will create these for you. If your package is being delivering within the European Union and your goods are in Free Circulation i.e. all duties and taxes are paid you do not require any invoice documents. If your package is going outside Europe we will produce 5 invoices (these will be either Commercial Invoices or Pro forma invoices depending on the reason for export). All documents should be signed, placed in an envelope marked 'Customs documents' and securely attached to the outside of the package. They must not be handed be handed to our driver or depot staff.
If you are shipping on behalf of a commercial company you must print the invoices on company headed paper. This will be clearly explained after you have paid.
If you have specific questions about sending an international parcel please see our Frequently Asked Questions or Contact Us.
We encourage you to read the information provided by the UK Government on their official site.
All items listed below (or any item similar in description or content) cannot be carried under any circumstances by ipostparcels.com. Any person sending such items may have their order cancelled without notice or refund.
For clarity, Dangerous Goods are substances or articles that can pose a hazard to the health and safety of people or may cause damage to property or the environment (in the event of a leak or spillage).
IMPORTANT: This list is not exhaustive; it exists as a rough guide only. Please check our terms and conditions for more accuracy.
The following potential problem(s) have been found:
Information Messages:
A 1 hour time window will be emailed to you on the morning of your collection.