Depot to depot

We are pleased to announce the new depot to depot service. The service allows the customer to drop their parcel at their local depot, with the recipient being able to collect from a designated local depot near to them the next day.

All of our UK sites are participating in the new incentive, which enables customers to send, and receive parcels at a location convenient to them, whilst also offering significant cost savings. From just £2.49 +VAT, customers can choose from one of 52 depots nationwide, for collection and delivery.

How to select this service

On the send parcel screen:

  • Choose your local depot for the drop off
  • Select the date for the drop off
  • Under Parcel Delivery Details, select the Depot for Customer Collection option
  • You and your recipient will get a notification when the parcel is ready to be colleceted from their local depot. 

Below is a screen capture of the parcel booking form, where the 'Depot for Customer Collection' option is selected.

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* £2.49 from price based on a next day XS parcel size with a UK depot drop off and UK depot collection service. Delivery to British Isles, The Highlands, Ireland, Northern Ireland and parts of Scotland operate on a 1-3 day delivery service and can incur further costs. £8.74 price based on a parcel weight of up to 25kg (50cm x 50cm x 50cm) on a UK depot drop off and economy delivery service to Germany, Belgium, Netherlands, Luxembourg or Austria. All prices quoted on content pages (outside of the quick quote and booking form) will be based on the depot drop off discounted price for UK deliveries and on a 0.5kg parcel with dimensions of 10cm x 10cm x 10cm for all international air countries. The size and weight of your parcel affects the price you’ll pay so it’s important to weigh and measure your parcel correctly to ensure your parcel arrives on time without any delays. Use our quick quote for all pricing options.
The £1 saving on every additional consignment sent in a UK order is exclusive to home collection orders only - this discount will not be added in addition to the depot drop off discount or depot collection discount. If you do not select the "signature required" delivery option, UKMail will not be liable should your items be subsequently lost or damaged after the delivery (see clause 5.2.2 of the Terms & Conditions). We define a "Parcel" as a package with dimensions up to 80cm x 80cm x 80cm or up to 120cm x 50cm x 50cm or up to 140cm x 35cm x 35cm. **’Was’ pricing based on the previous fixed collection and signature price for XS and collection price for small. ‘Now from’ pricing based on the new prices for XS and Small with the depot drop off discount applied.

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