Contact ipostparcels Delivery Company

Our ipostparcels online booking portal aims to offer the lowest prices possible for customers to send parcels within the UK. To keep our costs as low as possible, we reduce the cost in providing this service by answering the vast majority of queries via our online FAQs pages.

Visit our FAQs pages for help and support issues, they should answer most of the queries that you might possibly have, or if you prefer use the contact us form and we'll reply just as soon as we can. Remember to quote your individual consignment reference number if it's about a recent transaction, that way we'll be able to find your details much more quickly. You can find this on your receipt emailed to you at the time of booking or by logging in and clicking on the 'My account' tab in the menu.

Alternatively you can write to us at;

Unit 10 Stratus Park
Brudenell Drive
Milton Keynes
MK10 0DE

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Contact Us – if you are an existing customer and wish to see a full list of enquiry types including options for claims and refund enquiries please log in using your ipostparcels log in credentials.


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* £2.49 from price based on a next day XS parcel size with a UK depot drop off and UK depot collection service. Delivery to British Isles, The Highlands, Ireland, Northern Ireland and parts of Scotland operate on a 1-3 day delivery service and can incur further costs. £8.74 price based on a parcel weight of up to 25kg (50cm x 50cm x 50cm) on a UK depot drop off and economy delivery service to Germany, Belgium, Netherlands, Luxembourg or Austria. All prices quoted on content pages (outside of the quick quote and booking form) will be based on the depot drop off discounted price for UK deliveries and on a 0.5kg parcel with dimensions of 10cm x 10cm x 10cm for all international air countries. The size and weight of your parcel affects the price you’ll pay so it’s important to weigh and measure your parcel correctly to ensure your parcel arrives on time without any delays. Use our quick quote for all pricing options.
The £1 saving on every additional consignment sent in a UK order is exclusive to home collection orders only - this discount will not be added in addition to the depot drop off discount or depot collection discount. If you do not select the "signature required" delivery option, UKMail will not be liable should your items be subsequently lost or damaged after the delivery (see clause 5.2.2 of the Terms & Conditions). We define a "Parcel" as a package with dimensions up to 80cm x 80cm x 80cm or up to 120cm x 50cm x 50cm or up to 140cm x 35cm x 35cm. **’Was’ pricing based on the previous fixed collection and signature price for XS and collection price for small. ‘Now from’ pricing based on the new prices for XS and Small with the depot drop off discount applied.

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