The lowdown on sending parcels to Ukraine

Ukraine is the second largest country in Europe, after its neighbour, Russia - although the latter does cover numerous subcontinents and timezones, thanks to it being the largest on earth. Independent since the collapse of the Soviet Union in 1991, it is home to more than 45 million people, with the industrial south east the most heavily populated region.While it isn't part of the EU, Ukraine's ties with the rest of its continent are very strong. In fact, other European nations make up around a third of the country's trade. The UK plays a significant part in this, and the two enjoy a close political relationship which has only strengthened during the recent political unrest.

Considering it represents such a large, developed consumer market, there is real demand for parcel delivery services to Ukraine. Whether you're looking to send items to customers or just family and friends, the following information may be useful.

Customs declaration

As mentioned, Ukraine is not currently an EU member state. This may change in the future, but anyone sending items in the meantime is required to attach certain customs declaration forms to their packages. If the parcel's contents have a value up to £270, you'll need form CN22. Anything else should be sent with CN23. If possible, it's worth attaching a commercial invoice as well, as this should make it easier for customs officials in Ukraine to provide clearance.

Prohibited and restricted items

Ukraine's 'prohibited items' list reads much like that of any other country in Europe, especially at first glance. It contains a large number of obvious articles, such as:

- live animals
- radioactive substances
- narcotics
- explosives and weapons (including swords and similar arms)

As well as this, Ukrainian customs officials will also turn away collectors' items (antiques/pieces of art), software or equipment designed specifically to intercept information, and photographic/cinematographic products.

There are also items which are only admitted conditionally. This could mean the sender is required to obtain official permission from the receiving country before going ahead. Articles on this list include mobile phones, radios, foreign currencies and pharmaceutical products.

Packaging your items properly

You'll want to make sure your item makes it to your destination quickly and safely, and part of this comes down to packaging. Whatever you're sending, start by taking a sturdy box that gives just a little bit of extra space. Then, take a soft material to plug the gaps; you could use polystyrene or bubble wrap. Finish up using strong tape to seal all openings and potential weak points, like edges and even the corners.

The last step is to add your destination address as normal, but with 'UKRAINE' in big, clear letters on the last line. Once this is done, you're ready to send!

Thinking of sending a parcel to Ukraine? Find out more information here. 

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Please note if you do not select the “signature required” delivery option, UKMail will not be liable should your items be subsequently lost or damaged after the delivery (see clause 11.7 of the Terms & Conditions). *We define a “Parcel” as a package with dimensions up to 80cm x 80cm x 80cm and a weight of up to 25kg.

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