Track your UK & Ireland parcels

If you have either shipped or are waiting for a parcel in the UK or Ireland then you can use our tracking link below. We are part of the UK Mail group so once you’ve entered your consignment or reference number below; a pop link to the UK Mail Website will appear. You’ll then be able to see the status of your parcel at each stage it has been scanned.

 

Check the status of your parcel. You will also be
provided with a 1 hour delivery slot once booked.
 
Track Parcel
 
 

 

If you are tracking an International ‘’Express Air Service’’ order then please click here.

If you are experiencing a problem please see our recently asked Facts and Questions Page where we have lots of useful information to find instant answers to your queries.

 

Alternatively, you can send our customer service team a message. They are available Monday to Friday - 7am until 10pm and Saturday – 8am until 12pm. Our customer service teams always endeavour to get back to you within 3 hours but if your query is sent to us out of hours, we'll respond during opening hours.

 

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We also have lots of useful and helpful information on our Help page should you need any further assistance.

 

    

Copyright © 2017 UKMail Limited. All rights reserved. Read our Privacy Policy and Terms and Conditions. (v4.8.0)

* £2.49 from price based on a next day XS parcel size with a UK depot drop off and UK depot collection service. Delivery to British Isles, The Highlands, Ireland, Northern Ireland and parts of Scotland operate on a 1-3 day delivery service and can incur further costs. £8.74 price based on a parcel weight of up to 25kg (50cm x 50cm x 50cm) on a UK depot drop off and economy delivery service to Germany, Belgium, Netherlands, Luxembourg or Austria. All prices quoted on content pages (outside of the quick quote and booking form) will be based on the depot drop off discounted price for UK deliveries and on a 0.5kg parcel with dimensions of 10cm x 10cm x 10cm for all international air countries. The size and weight of your parcel affects the price you’ll pay so it’s important to weigh and measure your parcel correctly to ensure your parcel arrives on time without any delays. Use our quick quote for all pricing options.
The £1 saving on every additional consignment sent in a UK order is exclusive to home collection orders only - this discount will not be added in addition to the depot drop off discount or depot collection discount. If you do not select the "signature required" delivery option, UKMail will not be liable should your items be subsequently lost or damaged after the delivery (see clause 5.2.2 of the Terms & Conditions). We define a "Parcel" as a package with dimensions up to 80cm x 80cm x 80cm or up to 120cm x 50cm x 50cm or up to 140cm x 35cm x 35cm. **’Was’ pricing based on the previous fixed collection and signature price for XS and collection price for small. ‘Now from’ pricing based on the new prices for XS and Small with the depot drop off discount applied.

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