Prohibited Items

Prohibited items – International

There are a number of goods not suitable to be sent across the ipostparcels service for both UK and international delivery – as well as country-specific items that are not permitted into some overseas destinations. It’s very important that you check these lists of restricted and prohibited items to ensure your parcel is delivered without cancellation, delay, seizure or return to you; as the sender, you are responsible for making sure only allowed items are sent in the post. 

Prohibited items

All items listed below (or any item similar in description or content) cannot be carried under any circumstances by ipostparcels.com. Any person sending such items may have their order cancelled without notice or refund. 

For clarity, Dangerous Goods are substances or articles that can pose a hazard to the health and safety of people or may cause damage to property or the environment (in the event of a leak or spillage).

IMPORTANT: This list is not exhaustive; it exists as a rough guide only. Please check our terms and conditions for more accuracy.

  • Weapons / explosives / munitions
  • Liquids / liquid cosmetics
  • Alcohol
  • Tobacco or tobacco products
  • Perfumes / aftershave
  • Aerosols
  • Paints
  • Breakables
  • Animals / animal parts / livestock and insects
  • Baby milk formula or powder (currently China and Australia have restrictions and prohibitions in place)
  • Biological samples
  • Dangerous goods
  • Firearms including replicas and imitations
  • Fire extinguishers
  • Hazardous goods
  • Human remains
  • Infectious substances
  • Lighter fluid and matches
  • Cosmetics and make up
  • Bullion
  • Credit / debit cards
  • Goods over our maximum dimension limits
  • White goods (fridges/freezers, washing machines etc.)

Breakable, valuable, dangerous and restricted goods:

The ipostparcels service is not suitable for the carriage of breakable or valuable goods, and we do not carry dangerous or restricted goods. If your parcel contains anything that could fall into these categories, any cover provided by us (either standard or extended liability) may be invalidated, and if your parcel causes damage to the parcels of other senders, we may recover the costs of repairing such damage from you.

For your convenience, we have set out brief descriptions of what we mean by breakable, valuable, dangerous or restricted goods below, however you must also read and understand our terms and conditions before sending your parcel.

Breakable goods

All items are technically breakable however, there are some that are much more fragile to transport than others. "Breakable goods" include glass, china, ceramics, pottery, stoneware, fossils, works of art and televisions whose screen size exceeds 37 inches.

Valuable goods

"Valuable goods" means any goods of high value such as bullion, cashiers or travellers cheques, currency, money orders, negotiable instruments in bearer form, credit or debit cards, important documents (including passports, tenders, share and option certificates) stamps, antiques, unprotected furniture, precious stones or metals, artwork, jewellery or valuable items of wear (including occasional wear) and designer items (including clothing, watches, shoes and handbags).

Dangerous goods

"Dangerous goods" is anything considered hazardous such as acids, chemicals and certain other substances or articles that can pose a hazard to the health and safety of people or may cause damage to property or the environment (in the event of a leak or spillage). For example any hazardous items specified in the United Nations Recommendations on the Transport of Dangerous Goods (“UNRTDG”).

Restricted goods

"Restricted goods" are those not permitted by national or international law, rule or regulation. These include firearms, weapons, explosives and munitions (including but not limited to replicas, imitations and blank firing pistols), animals, animal parts, livestock, insects, tobacco or tobacco products, and any items the carriage of which could be breaking laws or rules in any country over which the consignment travels.

All items classed as restricted goods (or any item similar in description or content) cannot be carried under any circumstances by ipostparcels. Any person sending such items may have their order cancelled without notice or refund.

No compensation Items

The below listed items are unsuitable for carriage in our network and as such can only be carried on a no compensation basis. If such items are dispatched with ipostparcels, the goods will travel at the risk of the sender and no compensation will be made in the event of any loss or damage.

  • Alcoholic beverages
  • Artwork and works of art
  • Bullion
  • Credit / debit cards
  • Currency / gift vouchers / travellers cheques / money orders / negotiable instruments in bearer form
  • Ceramics (including pottery / china / stoneware / marble etc.)
  • Designer goods (including handbags / footwear / clothing / watches / jewellery)
  • Drugs (including prescription drugs)
  • Foodstuffs
  • Fossils
  • Furniture (assembled i.e. sofas / wardrobes / tables)
  • Glass (including mirrors / light bulbs etc.)
  • Inks and toners
  • Important documents (i.e. passports / tenders / share option certificates etc.)
  • Liquids
  • Medicines (including over the counter medicines)
  • Paint
  • Perishable Goods
  • Plants
  • Precious metals and precious stones (i.e. gold, silver, diamonds etc.)
  • Stamps
  • Televisions or other electronic graphical display equipment with screen size exceeding 37 inches

Tips to International parcel delivery success:

  • Weigh your parcel in kilograms
  • Measure the size of your parcel in cm (length, width and height)
  • Complete the customs declaration form
  • If sending multiple items in one order, make sure you list them all, including a description and the value
  • Print off all labels and paperwork
  • Make sure you're not sending anything that may be a prohibited item (check the full list above)

If you’re sending a parcel within the UK, you should also read our UK prohibited items list.

Related information:

Prohibited items - UK
How to complete a commercial invoice
How to complete an international invoice
How to package parcels for international delivery
Understanding taxes and duties for international delivery
What’s the difference between restricted and prohibited items?

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