How to package your item

More care and consideration will be needed when packing your parcel for international delivery as your parcel will be handled multiple times over various locations.

Here are a few quick tips to help ensure your parcels are delivered to their designated country as smoothly as possible.  Please take note of the packaging guidelines shown to help prevent damage in transit. It’s as easy as 1-2-3!

1. Wrap each item inside the parcel individually;

2. Protect the contents with a strong container;

3. Seal the container with strong tape

A few extra tips:

Don’t forget to securely stick your labels to the outside of the box and if you have invoices, they must be signed placed in an envelope and also attached to the box / container.

  • Always remove any old labels/markings from your box
  • Consider the use of arrow up labels
  • Use a documents enclosed slip for attaching extra documents to parcels
  • We strongly suggest polystyrene protection for heavier items.

If your packaging is not sufficient, you risk your goods being damaged in transit and may not be able to claim compensation. Every care is taken to ensure your parcels are handled with care, however standard transit knocks do occur on the back of moving vehicles and on the conveyer belt system, therefore internal protection and a strong box is mandatory in order to be covered for damage on our services.

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Send large parcel to the UK or Internationally 

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* £1.99 from price based on a next day XS parcel size with a UK depot drop off and UK depot collection service. Delivery to British Isles, The Highlands, Ireland, Northern Ireland and parts of Scotland operate on a 1-3 day delivery service and can incur further costs. £8.74 price based on a parcel weight of up to 25kg (120cm x 80cm x 80cm) on a UK depot drop off and economy delivery service to Germany, Belgium, Netherlands, Luxembourg or Austria. All prices quoted on content pages (outside of the quick quote and booking form) will be based on the depot drop off discounted price for UK deliveries and on a 0.5kg parcel with dimensions of 10cm x 10cm x 10cm for all international air countries. The size and weight of your parcel affects the price you’ll pay so it’s important to weigh and measure your parcel correctly to ensure your parcel arrives on time without any delays. Use our quick quote for all pricing options.
If you do not select the “signature required” delivery option, UKMail will not be liable should your items be subsequently lost or damaged after the delivery (see clause 5.2.2 of the Terms & Conditions). *We define a “Parcel” as a package with dimensions up to 120cm x 80cm x 80cm and a weight of up to 25kg.

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