Customer Case Studies

Below you will find some case studies of our current customers. We have made these to show you the benefits using our courier service can bring to your business or even if you are just an eBay trader.

Just Soaps Case Study

See how we helped Just Soaps with all their courier needs! Just Soaps was formed back in 2006 after Jane Weiss started to make an olive oil soap without any chemical additives or preservatives for her granddaughter who developed severe Eczema. Jane soon found mothers of her granddaughter’s friends were all asking for some soap which she was giving away.

eBay Seller Case Study

See how we helped this eBay seller keep his customers happy! Michael Baron has been an eBay trader for the last six months, selling second hand goods including items such as kitchen appliances. Michael understood that in order to be recognised on eBay he needed to get positive ratings to build his reputation and customer loyalty.

Dirty Dog Rugby

Dirty Dog Rugby was formed by two brothers (Chris & Iain Jones) 15 months ago. Having never really used any service other than Royal Mail, Dirty Dog Rugby was unaware of the services available to them. As the business grew and the parcels became larger and more frequent they required a more cost effective way to deliver their product to the customer.

The Gorgeous Company

The Gorgeous Company was founded in 2010 by Vija & Quentin Mackay. The company needed an affordable, yet reliable parcel delivery company to accommodate the high number of orders especially for their large parcels both nationally and internationally.

Ali’s Craft Studio

Ali’s Craft Studio was born from a lifelong love of crafts and artistic creativity back in 2007 with a starting point of selling hand painted stained glass effect window clings to customers at craft fairs initially. From having very little need for parcel services, this need increased dramatically over the past couple of years and whilst the business probably still has a lower usage than some, sending these items via Royal Mail was just not an option based on pricing and reliability.

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* £2.49 from price based on a next day XS parcel size with a UK depot drop off and UK depot collection service. Delivery to British Isles, The Highlands, Ireland, Northern Ireland and parts of Scotland operate on a 1-3 day delivery service and can incur further costs. £8.74 price based on a parcel weight of up to 25kg (50cm x 50cm x 50cm) on a UK depot drop off and economy delivery service to Germany, Belgium, Netherlands, Luxembourg or Austria. All prices quoted on content pages (outside of the quick quote and booking form) will be based on the depot drop off discounted price for UK deliveries and on a 0.5kg parcel with dimensions of 10cm x 10cm x 10cm for all international air countries. The size and weight of your parcel affects the price you’ll pay so it’s important to weigh and measure your parcel correctly to ensure your parcel arrives on time without any delays. Use our quick quote for all pricing options.
The £1 saving on every additional consignment sent in a UK order is exclusive to home collection orders only - this discount will not be added in addition to the depot drop off discount or depot collection discount. If you do not select the "signature required" delivery option, UKMail will not be liable should your items be subsequently lost or damaged after the delivery (see clause 5.2.2 of the Terms & Conditions). We define a "Parcel" as a package with dimensions up to 80cm x 80cm x 80cm or up to 120cm x 50cm x 50cm or up to 140cm x 35cm x 35cm. **’Was’ pricing based on the previous fixed collection and signature price for XS and collection price for small. ‘Now from’ pricing based on the new prices for XS and Small with the depot drop off discount applied.

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